DATA PROTECTION POLICY



KURHOTEL MAR Y SOL, S.L. Data Protection Policy

1. Who is the data controller?

The data controller with regard to different processes relating to the management of our users, customers or suppliers is KURHOTEL MAR Y SOL S.L., with registered offices at Avda. Ámsterdam, 8, 38650 Los Cristianos, Arona, (province of SANTA CRUZ DE TENERIFE) and tax identity code B-38379681.
For the purposes of our data protection policy, the contact telephone number is
(+34) 922 75 05 40 and the contact e-mail address is info@marysol.org.

2. What type of data do we have on you and how have we obtained it?

The categories of personal data that KURHOTEL MAR Y SOL, S.L. processes in relation to its customers, users and suppliers are:
  • identification data
  • Professional data, such as job, skills, etc.
  • Postal or e-mail addresses
  • Commercial information
  • Financial and transactional data
Under no circumstances do we process especially protected data.
We have obtained all the aforementioned data directly from you when you sent a contact form or presented a commercial offer, proposed contract, etc., or through your company when we were provided with the identification data and other information required to fulfil the purposes of the contractual relationship between the parties. You or your company must provide us with up-to-date data in the event of any changes

3. For what purpose do we process your data?

We process the data provided by data subjects in order to manage different activities arising from specific procedures performed in terms of sales, after-sales service, supplier management, service quality, etc. Hence, we use your data to carry out the following actions:
a) To send the information requested through the contact form on our website or any other means of contacting our company,
b) To provide potential and present customers with offers on products and services of interest,
c) To perform the administrative, tax and accounting management of our customers and/or suppliers,
d) To carry out satisfaction surveys, market research, etc. in order to be able to offer you the most suitable offers and an optimised service quality, etc.

We will not prepare commercial profiles based on the information provided and, therefore, we will not make automated decisions on you based on a commercial profile.

4. For how long do we keep your data?

The personal data relating to individuals linked to potential customers, customers, users and suppliers that KURHOTEL MAR Y SOL, S.L. collects from the different contact and/or information collection forms will be kept until its deletion is requested by the interested party. The data provided by our customers, users and suppliers will be kept for as long as there is a business relationship between the parties, respecting in all cases the minimum legal terms for preservation, depending on the matter.
In all cases, we will keep your personal data for as long as is reasonably necessary, considering our need to respond to issues posed or to solve problems, making improvements, activate new services or meet the requirements of applicable law. This means that we can keep your personal data for a reasonable period, even when you no longer use our products or no longer use this website. After this period, your personal will be deleted from all the systems of our company.

5. What is the basis legitimating the processing of your data?

Depending on the type of data processing, the basis legitimating said processing is indicated below:

PROCESSING LEGITIMACY BASIS
Accountancy management: management of billing with customers and/or suppliers Maintenance, development and control of the contractual relationship between the parties.
Tax management: application of withholdings, allowances, etc. Maintenance, development and control of the contractual relationship between the parties; compliance with legal obligations.
Administration management: management of logistics, warehouse, customer deliveries, goods reception, etc. Maintenance, development and control of the contractual relationship between the parties.
Marketing: commercial activities regarding our products or services aimed at our customers or those to have requested related information in the past, including the performing of satisfaction surveys on our customers, and the sending of commercial information and news on our services and products, etc. Free, unequivocal consent of the interested party (potential customers), please be advised that withdrawal of this consent may under no circumstances affect the execution of the contract between the parties; legitimate interest by the company in the promoting and marketing of products or services similar to those obtained or requested in the past by interested parties.


Insofar as said legitimacy basis, you must provide your personal data; otherwise, you may not exercise your contract, or fulfil any legal obligations or those arising from the public authorities.

6. Who is informed of your data?

Our company will never share your personal data with any third-party company that seeks to use it in its direct marketing activities, except where you have expressly authorised as such.
Please be advised that we can provide your data to departments of the Public Authorities and competent authorities should we receive a legal request from said Authorities or where, acting in good faith, we believe this to be reasonably necessary in order to comply with legal proceedings; to contest any legal complaint or lawsuit; or to protect the rights of KURHOTEL MAR Y SOL, S.L. or its customers and the general public.
Your data will not be transferred or communicated to third parties and our company will be solely responsible for its processing and safekeeping.

7. What are your rights as an affected party or data subject?

Any person is entitled to obtain confirmation as to whether or not we are processing personal data concerning him or her.
More specifically, data subjects may request the right to access their personal data and to receive it in a shared, automated format if the data is processed electronically (right to portability).
Furthermore, data subjects may request the right to rectify any imprecise data or, where applicable, request its deletion when the data is no longer necessary for the purposes for which it was collected, among others.
In addition, under certain circumstances data subjects may request the restricted processing of their data or, in some circumstances and for reasons relating to their specific situation, data subjects may exercise their right to object to the processing of their data. Our company shall cease processing the data, except due to imperious legal reasons, or when exercising or defending any complaints or in the event of any exceptions established in applicable law.
Please also be advised that you are entitled to withdraw the consent you give at any time without this affecting the lawfulness of the processing of your data, based on the consent given prior to its withdrawal.
Users are also informed that they may exercise said rights at any time by writing to us using the contact data given in Section 1 (Data Controller) of this Data Protection and Privacy Policy, attaching a copy of your identity document. You are also entitled to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), especially when you believe you have not satisfactorily exercised your rights.
Agencia Española de Protección de Datos.
C/ Jorge Juan, 6
28001 – Madrid
Telf. 901100099 / 912663517


8. Data protection of website users

Pursuant to the current Regulation (EU) 2016/679, please be advised that the personal data of website users will be processed by the company for the purpose indicated on each data collection form on our website. This processing of your data will be protected by your consent. By clicking on the SEND button, Users consent to the processing of their data by our company.
Please also be informed that, except where legally obliged or where expressly agreed to by you, our company will not transfer your data to third parties.
Likewise, Users are informed that they may, at any time, exercise their right to access, rectify or delete data and that they have other rights recognised in this document and governed by Regulation (EU) 2016/679, notifying KURHOTEL MAR Y SOL S.L., e-mail: info@marysol.org, of such. Moreover, in accordance with the provisions of the Law 34/2002, of 11 July on Services of the Information Society and Electronic Commerce (LSSI), our company agrees not to send advertising by e-mail without the prior, express authorisation of the recipient. Users may object to the sending of advertising by ticking the corresponding box.


9. Other information of interest regarding our privacy policy

9.1 Security measures

Our company adopts the levels of security required by current European and Spanish data protection regulations, bearing in mind the state of technology, the application costs, the nature, the scope, the context and the purposes for processing described, as well as the varying risks of likelihood and severity for your rights and freedoms as an individual.

9.2 Processing of minors’ data

In accordance with EU GDPR 679/2016 and Spanish RD 1720/2007, minors over the age of 14 may give their consent to contract information society services, such as registration with a forum, completing of a contact form, etc. However, KURHOTEL MAR Y SOL, S.L. will be responsible to ensuring the veracity of the age indicated by the minor.
In order to process data from minors below the age of 14, said data will only be collected with the express consent of the parents or legal guardians.

9.3 Modifications to our Data Protection and Privacy Policy

Occasionally, our company may make modifications and corrections to this Data Protection Policy section for users, customers and suppliers. Please check this section regularly to consult any changes that may have been made and the way in which they might affect you.

9.4 Why is it necessary to accept this Data Protection and Privacy Policy?

This Data Protection Policy section for Users, Customer and Suppliers provides you, in an easily accessible manner, with all the information required to learn of the type of data that KURHOTEL MAR Y SOL, S.L. keeps on its potential customers, customers and/or suppliers, the purposes sought, the rights to which you are entitled as a data subject by data protection regulations and the way in which to exercise said rights. Therefore, by deliberately sending your personal data by way of our forms of contact and/or by starting a business relationship with our company, we believe you acknowledge and accept the processing of your personal data, as described in this policy. This personal information will only be used for the purposes for which it has been provided or where certain national or regional regulations force us to do so.
On all accounts, we must inform you that failure by you to provide certain data request may jeopardise the development of the contractual relationship between the parties, with possible serious consequences when tendering the different provisions included in the business contract signed by the contractual party.
Should you have any questions regarding this Data Protection Policy section for Potential Customers, Customers and Suppliers of our company, please contact the company using the address provided in Section 1 (Data Controller) and we will be delighted to answer any additional questions you may have.

10. Applicable law

These Conditions shall be governed at all times by the provisions of Spanish and European personal data protection and privacy laws.